Bill Gates was famously quoted saying “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.” Over the last decade, we have witnessed a period of rapid technological evo…
Online Ripple Effects: How Digital Tech Changes Guests’ Offline/On-Property Expectations | By Jos Schaap was last modified: January 10th, 2019 by
Categories:
