July 24, 2019 Don Goodson 0 Comments

COSTA MESA, Calif. – Forget the minibar, sleek lobby and mints on the pillow. If hotels really want to build loyalty and delight their customers with stand-out lodging experiences, they need to focus on the bed. According to the J.D. Power 2019 Nort…
Quality of Sleep is Significant Opportunity for North American Hotels, J.D. Power Finds was last modified: July 24th, 2019 by Don Goodson